Shipping policy
Free Shipping (United States)
We offer free standard shipping on every order to addresses within the 50 US states. Orders ship within 1 business day. Standard transit time is 2 to 5 business days from ship date.
Tracking
You will receive a shipping confirmation email with a tracking number once your order leaves our warehouse. You can also see your orders and tracking in your account at nutricel.store/account.
International Orders
At this time we ship only to addresses within the United States. Wholesale international inquiries are welcome. Please contact info@nutricel.store. Reselling Nutricel products requires a signed wholesale contract with Nutricel. See our Terms of Service.
Lost or Damaged Packages
If your order arrives damaged or has not arrived within 14 business days of the ship date, contact us and we will reship or refund your order, whichever you choose. You can reach us in your account at nutricel.store/account, in the chat bubble on nutricel.store, by email at info@nutricel.store, or by phone at (321) 312-0057.
Returns and Refunds
No need to send anything back. Contact us and we refund you in full, and you keep the bottle. There is no time limit, no return shipping and no restocking fee. See our 100% money-back guarantee in our Return and Refund Policy.
Questions
Questions about shipping? Contact us in your account at nutricel.store/account, in the chat bubble on nutricel.store, by email at info@nutricel.store, or by phone at (321) 312-0057.